There are always ways IT staffing agenciesin Michigan can improve their staffing firms and build successful relationships with clients. They should even go above the services they provide to keep their customers happy. Although using staffing companies is becoming popular, the relationships recruitment firms have with their clients leave a lot of desirable things. If you want to make your staffing company better, do the following things.
Streamline your recruiting process
Addressing client inquiries, answering emails, and searching for candidates promptly can be very exhausting. However, maintaining strong relationships with your clients has been your business model’s foundation since the first day. Better recruitment comes from better processes. When you replace inefficient and outdated paper resumes, spreadsheets and hardcopy documents with highly equipped technology, your staffing company will stay connected with clients efficiently. Here are some tools that successful recruitment companies are already using to create effective client relationships: customer relationship management systems, applicant tracking systems, social collaboration tools, and so on.
Create a follow-up system
You can attempt to ensure your employees follow up soon enough to phone calls, emails, and inquiries from both prospective and current clients. However, make sure you have a system in place that keeps you updated on client accounts and communications.
Creating a follow-up email to thank your customers for their business goes a long way. After filling a position, you should reach back to your client by phone or email and ask them for their feedback on the entire process. Clients want to work with a recruitment agency that follows up with them
Optimize for mobile
If you are not optimized for mobile, you will be losing out on your sales. Google ranks mobile-friendly sites higher in their search results. If your site takes too long to load or the users have to pinch the screen on their phones to read the content.
You should therefore know what you can do to make your company mobile-friendly for clients and candidates. Decide what should be done and prioritize your spending. You might need to update in phases depending on the work required and your budget. There are a lot of web platforms and services that enable mobile optimization of any site. Just the same way you should adapt to the type and size of the device being used to access it, the design of the email should also be responsive.
Share your success stories
Whilst potential customers might know they need a recruitment firm, they may not be convinced they need your recruitment company. You should consider creating your written case studies to be more interactive and see if you can get customers to participate in your video testimonials.
Your customers will like your free promotion so you should set up a nice spot on your website and social media platforms where they can be featured. You should train your recruiters to identify good clients and provide them with the desired tools to create a polished product. This is a great way to market your IT staffing agenciesin Michigan.